If it wasn’t for Jared, I’d never have listened to Sneaker Pimps or Ingrid Schroeder. I’d be stuck in a much smaller musical bubble and my life would have been the poorer. He knew what I liked, but suggested music that pushed me out of my comfort zone. Once I was out, there was a whole new world of music he could recommend and my life was richer for it.
The most valuable algorithm to Netflix, Amazon and just about every retailer on the planet is the recommendation engine. What they’re after is your money, but also, your attention.
Amazon’s recommendation engine is staggeringly profitable. Netflix offered a huge prize recently to anyone who could improve their recommendation engine’s performance by just 10%. Despite thousands of entries, only one entry managed to hit the required target.
The subscription model is becoming pervasive, and to keep you as a subscriber, you, the customer, must be fed with satisfying content.
Social media is not exempt. Your attention is the valuable resource and it is commonly sold to advertisers. The downside is that you get trapped in social bubbles and your taste doesn’t evolve except as part of the loosely affiliated tribe you become part of.
The flood of user-generated content on Twitter, Instagram, Facebook and YouTube, amongst others is now so unmanageable that Facebook doesn’t even show you every post from your friends. Your feed is filtered, the objective of which is to keep you Facebook for longer, so that you see more ads.
I propose that somebody creates a “You might not like” algorithm that occasionally interrupts your cosy bubble with something provocative, but of high quality. Initially, the recommendations would be curated, but would require a powerful sales pitch as to why you should give your attention to the suggested item. An algorithm like this, with the initial support of human curators might broaden your tastes, help you to see with greater perspective and enrich your life. Growth comes when you push against your comfort zone. It’s high time we had algorithms that did more than just trap you in ever decreasing circles of self-gratification. I think Jared would be happy.